PortWatch Gen2 — Support

We're here to help.

Contact

For questions, access requests, or issues with PortWatch Gen2, email forero.stephen.a@gmail.com. We aim to respond within two business days.

Signing in

PortWatch Gen2 is restricted to authorized users and requires Microsoft sign-in. If you need access, contact us at the address above. To preview the app without an account, tap "Continue in demo mode" on the sign-in screen to explore it with sample data.

Common questions

The app opens to the dashboard instead of the login screen. Your session is remembered. Tap the sign-out icon on the client roster to return to the sign-in screen.

I can't sign in with my work account. Access is granted by your organization. Contact us so we can confirm your account is authorized.